Usually have parts I need in stock or can direct me to others that do. So if you need that part that day it might be the first call to make when your best supplier, Orielly's has to order from warehouse for next day. Beware Advanced Auto which recently bought Carquest is a risky place to purchase from. If you check the net you will find that they are being sued by more people and other companies than any other and from my experience...with good reason. Greedily mismanaged from top down and they spend emense amount of $ creating digital systems to thwart their warranties so that managers will never have to accept responsibilities for failed parts and encouraged to restock broken and defective parts to sell as new knowing thatntge law of averages will allow them to get away with lowering expectation across the indudtry. FCP out of CN is a terrific place to orddr pRts from if you have Volvo, BMW, or Vw. All of their parts are garrunteed for the life of the car...yes even winsheild wipers and timing belts, brake pads an so on, and prices are comparable and staff very knowledable. They set the standard for parts suppliers. But they only supply for tbose three makes.
From the get go I didn't want to stop at an Auto zone and buy a new battery but my car wasn't going to go any further. As soon as I came in nobody said hello or seemed interested in helping me. They ended up giving me a battery that was too small for my vehicle which ended up having my car battery catch flames an almost setting my car in flames. Thankfully I had an experienced mechanic call them and have it settled. I will NEVER go back there.
Staff is great! Answers any questions I have about my vehicle and will even help check it out for you!!
Employees not friendly. Sold me wrong part. No apology. Showed no appreciation for my business. Would only shop there if i absolutely had to.
You may have to wait for service, but it is worth the wait. The staff there take time with each customer to answer all their questions and get them the right parts, materials or supplies. They have always been a great source of information in my times of car trouble. I highly recommend this store. I hope your experiences are as wonderful as mine.
Autozone is a US Car Repair based in New Bern, North Carolina. Autozone is located at 1707 Neuse Blvd, New Bern, NC 28560, USA.
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