I spoke with Mack, the owner, while I was there and he gladly answered all of my questions and even helped me come up with a more cost effective way to print my workbooks for my social media lessons! He showed me how to order business cards, informed me on the difference in paper quality and even gave me my 2 extra prints (I had made when I went in to pick up) FREE!
I could have learned that in a more pleasant and courteous way.
Will be going back. Thank you for such fantastic service!
The young ladies that work there are wonderful team nice to see such camaraderie amongst employees. It is unfortunate though to watch the owner belittle and degrade their staff. I will not be returning to the store due to such unprofessionalism by the owner.
I made the mistake of having two packages delivered there. On picking them up I had the displeasure of meeting the owner, a sullen, surly little man obviously thoroughly enjoying his fiefdom.
I rarely leave reviews but my several experiences here have warranted one.
No wait. Nice staff!
Fantastic! Have absolutely nothing negative to say. I ordered a print job online and within hours it was ready. Much better than Staples. They couldn't even answer the phone when I called, twice. In addition there was no $5.00 RUSH fee to have it done in 48hrs or less!
The owner/manager is to be commended for hiring/training such a solid staff. Props to the entire establishment, you are a benchmark for the company in my opinion. Well done.
I am relatively new to the New Bern area, but it all the various places I've lived around the country, I've yet to encounter a UPS store that provides such consistently good and attentive service. Any employee, any time of day or day of the week, solid.
I realize now that the store does not receive packages for people who do not subscribe to their mailbox service.
Just had my last experience with the UPS Store in New Bern.
I did not particularly mind the $5 per package fee demanded, but took offense at the curt, dismissive lecture about my having used the store for a delivery address. I was also not pleased with his admonition that they would have refused delivery if I had not shown up when I did.
The Ups Store is a US Finance company based in New Bern, North Carolina. The Ups Store is located at 1822 S Glenburnie Rd, New Bern, NC 28562, USA.
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