I understand husbands/ boyfriends order this stuff for their wife's/ girlfriends for special occasions.. Valentine's day for example however my problem is when you take too many orders you can't deliver them in the day of the special occasion during three 10 hours you work.. there is no need to order from such place
Service is good, but value for what you get is awful. I got a very small (didn't look that small) bouquet for a anniversary and it was 20% off with a coupon code. I mean it was tiny and it was still almost $70 with delivery. What a rip-off.
I have used this store several times in the past and loved them, however this time will likely be my last. I requested a delivery before 12 in the order and then called to see what was going on when the delivery had not happened and it was 4. I was told it would be delivered before 5 since it was going to a business. I called back again and the manager told me that they would try to get it delivered today and if not they could do it tomorrow or just give me a refund. Customer service is horrible. I plan to look up the owner and contact them myself. Thanks for ruining my day.
Service was great, fruit was fresh, delivery was right on time. Only 1 thing I didn't like was when I called I was hung up on but the lady who answered my call was apologetic and sincere. Other than that, everything was perfect. Good Staff Edible Arrangements!
Fruit and arrangements great, but customer service horrible. Three employees stood in front without acknowledging me at all for about 10 minutes. They talked negatively about work because they had so many orders. It took someone coming out the back to ask me if I have been helped. I was the only customer standing in the store at that time also. A star for the great fruit and a star for the getting the order right. Don't mean to be harsh but customer service is important.
Edible Arrangements is a US Florist based in New Bern, North Carolina. Edible Arrangements is located at 3313 Martin Luther King Jr. Blvd, McCarthy Crossing Shopping Center, New Bern, NC 28562, USA.
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