They friendly helpful and courteous
Scott was a tremendous help and now I am king of the road on my new ( to me ) 2009 Road King
I will be a return customer here. I came all the way from Jacksonville to let them do my first service. They did a great job at a far better price and the staff was great!
I recently moved to crystal coast and starting using HD of New Bern
I recommend them
They do what they say
This is the most friendly and awesome Harley dealership around. We had an electrical issue on our 1996 Heritage while riding in the area and was able to make it to the shop (which we have not visited for 10 years)midday on a Saturday expecting to have to leave it and figure out a way home an hour away. From the beginning everything was top notch! Shelia behind the service desk got us in the shop immediately. The mech, Lee quickly troubleshot the problem to a Voltage Regulator, which Al in parts miraculously had in stock for a 21 year old bike! Further trouble shooting revealed a grounded stator. Another miracle: they had it in stock! They offered us a ride to a local restaurant for food. They made us feel like part of the dealership family there. So two hours from the time we arrived, a good conversation with sales rep Scott on some of the newer bike features, and a couple of t-shirts later from the nice lady at the motor clothes counter whose name I apologize for missing, we were back on our way! They truly turned what could have been a beautiful riding day disaster into a wonderful ending! The finest example of customer service in every aspect!
Great dealer everyone speaks to you and makes you feel at home!
Harley Davidson Of New Bern is a US Store based in New Bern, North Carolina. Harley Davidson Of New Bern is located at 1613 Highway 70 East, New Bern, NC 28560, USA.
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