We got a call a day later saying they found a clip missing and a crack under the front bumper. I explained it dd not happen while we had the car and was not seen on initial inspection because it is UNDER THE CAR, and they replied they still were blaming us. This is an obvious scam, they saw an opportunity to try to get someone else to pay for a repair they needed done and since they left the counter unmanned, they saw their opportunity. Do not rent here, they will scam you, charge you for a foggy window etc. This place brings ypu back to the good old days of shady rental guys. Opperates Avis and Budget. Manager Jack P.
On 3 occasions I've rented cars and they had none when I got there.
She visually inspected it to start... no damage and I inspected it when we dropped it off... no damage. When we dropped it off, no one was at the service counter so we dropped off the keys and went through security
My wife picked up car there on a Friday, drove it to the OBX and parked it for two days. We returned it on a Sunday (only drove it three times... with one stop at a gas station).
They will also close earlier than the last flight arrives.
I fly almost every day, and this Airport is known for lousy car rental service, and they just don't seem to give a s __ __ t if you're stranded there.
Absolutely the worst for dependability!
Thus far unresolved, awaiting regional manager response. Will update either way
Terrible customer support and sales representative. I'm trying to work to better my company and I ask one question and they laugh at me over the phone.
Budget Car Rental is a US Car Rental based in New Bern, North Carolina. Budget Car Rental is located at 200 Terminal Dr, New Bern, NC 28562, USA.
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