AMATEURS! I went in with a blown 6 1/2" speaker, looking for a replacement. He had only 2 possible replacements. He quickly installed a pair (charge $70 for 22 mins work!) On the way home I noticed I had NO bass. Returned the next day, asked for anything he could do to help me. He said no, nothing he could do. I was out the $70 plus $59 for the new speakers, but he could install ANOTHER AMP AND MORE SPEAKERS IN MY DOORS for "only" $255 to get bass back in my sound. LOL I do not recommend these folks at all.
I went to the only other car audio dealer in town and he agreed the replacement speakers were the wrong ones for a Bose system, and replaced them within a few days with some that actually have some bass.
Great service, I would recommend for any stereo situations
The customer service was immaculate. FOR ALL car entertainment needs, LOOK NO FURTHER...... Car Tunes!!!
The quality of work was great, the installer was very professional and knew his stuff. My problem is that I brought all my stuff and was quoted that it would take @2 hours to install so @$140. It wound up taking 3 which is fine and no complaints with that at all especially after he walked me through why it took the extra hour. I'd have have given them 5 stars if that was it. The problem is that they then charged me other fees which almost doubled the price after taxes that they never told me about during the quote. The whole reason I went there is because it was going to cost @$200 to install everything and then when I go to pay its $360!!! The dealership was cheaper than that!!! If I would have known that's the shady stuff they were doing then I would have installed it myself. They basically charge you twice, the man hours ($70/HR), then charge you again ($99 for backup camera install, $39 new stereo install). Shady business practice to sucker you in thinking you're getting a good deal and then double the price when you go to pay.....quality of work was good, and the actual installer was very professional and nice, but ill never go here again due to shady business tactics....
I was RECOMMENDED to Car Tunes.
Great service, speed, and products. I had to get a new stereo installed and Mike Armstrong did it in no time at all. He knew his stuff and gave off an air of being someone that can be trusted. He also installed a CB Radio for me. Highly recommended.
BEST TIP of my week! Even without an appointment, the Stereo tech (Jason) was professional AND through. NOT TO MENTION.....QUICK
Car Tunes Of New Bern is a US Electronics Store based in New Bern, North Carolina. Car Tunes Of New Bern is located at 1406 Old US Hwy 70 W, New Bern, NC 28560, USA.
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