Beautiful store i will say ..the service was awful ..the associates were gathered at the front counter ..there was no greeting or anyone trying to help ...even thpugh there is a variety of shoes i will continue to shop at hibbetts ...
Customer service is nonexistent. Held a pair of $180 shoes for about 15 minutes and finally put them back on the shelf and left. Been there several times with the same experience every time. Won't be getting any of my money.
Obnoxious... you should never be able to hear a stores music when you walk in the mall or several stores away, nor should it drive away business from the surrounding businesses. If you've ever been to newbern mall you know the store..
If I could give them zero, I would!!! I purchased over $500 worth of clothes and shoes and $200 of them I couldn't fit. They don't have dressing rooms, so make sure when you but clothes from here, you get the exact size or you're S.O.L.... I tried to take the clothing that I could not fit back and was only granted with a store credit, which is pointless if I can't fit anything in there. I spoke with the "District manager" and she didn't even try to make this a better experience for me. The staff was in there doing everything except working, one of them even said "she should blow this place up"... Needless to say, they have lost a customer!!!!!
I have been in this store twice and the customer service is really bad. The 1st time in the store the work was holding and playing with a baby. She didn't stop to ask if I needed help. The 2nd time in the store all the works was at the counter talking didn't come over and ask if I needed help. They need some customer service training if you going to keep business. I want the manager name or store owner
Jimmy Jazz is a US Clothing Store based in New Bern, North Carolina. Jimmy Jazz is located at 3134 US-17 BUS, New Bern, NC 28562, USA.
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